Terms & Conditions LPBet —
Platform User Guide

1Introduction & Acceptance of Terms

Welcome to lpbet, an online betting platform established specifically to serve the needs of Malaysian players. This Terms and Conditions document constitutes a legally binding agreement between you ("Player" or "User") and lpbet ("Platform", "We").

By accessing, registering, or using any part of the lpbet platform — whether via web browser, mobile app, or any other supported access method — you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document, together with the Privacy Policy, Responsible Gaming Policy, and any additional guidelines published by lpbet from time to time.

If you do not agree with any part of these terms, you are advised not to use the lpbet platform. Continued use of the platform following any amendments to the terms constitutes acceptance of the updated terms.

2Eligibility & Account Registration

To register and use the lpbet platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old or the legal adult age threshold set by the laws of your region of residence, whichever is higher.
• Not residing in any jurisdiction that prohibits or restricts the use of online betting platforms such as lpbet.
• Have full legal capacity to enter into a legally binding agreement.
• Register only one (1) account. Holding multiple accounts is strictly prohibited.
• Providing accurate, truthful, and complete registration information during the sign-up process.

Lpbet reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

3Identity Verification (KYC)

Lpbet implements Know Your Customer (KYC) procedures as part of our commitment to platform security and compliance with international industry standards. The KYC process is designed to protect players from identity theft, fraud, and unauthorized account use.

Documents that may be required during the KYC process include:

• A copy of your national identity card (MyKad), passport, or other government-issued identification document.
• Proof of current address such as a utility bill, bank statement, or official letter dated within the last three months.
• Details of the payment method used for deposit, such as a bank statement or e-wallet screenshot.

All documents submitted to lpbet will be handled in strict confidence in accordance with our Privacy Policy. The verification process is typically completed within 24 to 48 business hours. Withdrawals will be processed faster once your account is fully verified.

4Deposit & Fund Withdrawal

Lpbet supports a variety of deposit and withdrawal methods suited to Malaysian players, including FPX bank transfers, local e-wallets, and other digital payment methods listed within the platform.

Deposit:

• The minimum deposit depends on the selected payment method and can be checked on the deposit page within the platform.
• All deposits are processed automatically and are typically credited to your account within minutes.
• Lpbet does not charge any additional fees for deposit processing; however, your payment provider may impose their own charges.

Withdrawal:

• Withdrawal requests are processed within 15 minutes for accounts that have completed full KYC verification.
• Withdrawals may only be made to the same payment method used for the deposit, except in certain circumstances requiring approval from the lpbet security team.
• Daily and weekly withdrawal limits apply and may be increased for VIP members according to their membership tier.
• Lpbet reserves the right to request additional verification before processing withdrawals that exceed certain limits.

5Bonuses, Promotions & Rollover Terms

Lpbet offers a wide range of bonuses and promotions for both new and existing members. Each bonus is subject to specific terms stated on the relevant promotions page. The following general guidelines apply to all lpbet bonuses:

• Each player is eligible to claim each bonus once only, unless otherwise stated in the relevant promotion's terms.
• Bonuses cannot be directly converted to cash unless the specified rollover requirements have been fully met.
• Rollover requirements are calculated based on the bonus amount (or deposit + bonus in some cases) multiplied by the stated rollover multiplier.
• Lpbet reserves the right to void any bonus suspected of being obtained through unauthorized means or fraud.
• Bonuses may not be transferred between accounts or shared with other players in any way.
• Bonus expiry dates apply to all promotion types. Unused bonuses that have not been utilized before the expiry date will be automatically forfeited.

Lpbet reserves the right to amend, suspend, or withdraw any promotion at any time. Any changes will be communicated to players through the platform's official channels.

6Game Rules & Prohibited Conduct

Lpbet is committed to providing a fair and safe gaming environment for all players. As such, the following actions are strictly prohibited on the lpbet platform:

• Use of automation software, bots, or any tool that assists in gameplay without genuine human input.
• Exploiting bugs or technical vulnerabilities on the platform for unauthorized gain. Any bugs discovered must be reported to lpbet immediately.
• Collusion between players to gain an unfair advantage over other players or the platform.
• Money laundering or any suspicious financial activity conducted through the lpbet platform.
• Opening multiple accounts to claim promotions or bonuses more than once.
• Using another person's identity or false information during registration or the KYC process.

7VIP Program & Loyalty Rewards

Lpbet offers a six-tier VIP programme designed to reward our platform's loyal players. VIP membership unlocks access to a range of exclusive privileges not available to regular members.

The key terms of the lpbet VIP programme are as follows:

• VIP tier progression is calculated based on total cumulative wagering within a specified period.
• Weekly cashback is calculated and credited to VIP accounts every week at the rate designated for each tier.
• Higher withdrawal limits and priority processing are granted to VIP members based on their membership tier.
• Lpbet reserves the right to adjust VIP programme benefits, including cashback rates and withdrawal limits, with reasonable notice to the affected members.
• Abuse of the VIP system, including attempts to manipulate loyalty points, may result in suspension or cancellation of VIP membership.

8Responsible Gaming

Lpbet takes our social responsibility seriously. We believe that betting should be enjoyed as a form of entertainment, not as a means of generating income or resolving financial difficulties. To that end, lpbet provides a range of responsible gaming management tools accessible to all members.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits to keep your wagering spending in check.
• Loss Limit: Set a maximum loss amount over a specified period.
• Play Time Limit: Receive an alert when you have played beyond the time limit you set.
• Temporary Self-Exclusion: Suspend access to your account for a set period, ranging from a few days to several months.
• Permanent Self-Exclusion: Close your account permanently if you feel that betting is beginning to have a negative impact on your life.

If you are concerned about your betting habits or those of a loved one, please contact the lpbet support team or visit the Responsible Gaming us for further information and support resources.

9Liability Limits & Disclaimer

Lpbet provides its platform and services on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, lpbet makes no guarantee that:

• The platform will always be available without interruption, delays, or technical errors.
• All information displayed on the platform is always accurate, complete, or current at all times.

To the extent permitted by law, lpbet shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to betting losses, missed profits, or business interruption.

Players are fully responsible for all betting decisions made on the lpbet platform. Game outcomes are determined by an independently audited Random Number Generator (RNG), and lpbet has no control over the result of any individual game round.

10Account Closure & Fund Return

Players may close their lpbet account at any time by contacting our customer support team via live chat. Before closure, please ensure all ongoing betting activity has been settled and all eligible funds have been withdrawn.

Lpbet reserves the right to close or suspend a player's account without prior notice under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Fraud, illegal activity, or any attempt to manipulate the platform's systems.
• Failure to complete the KYC process within the specified timeframe.
• Requests from regulatory authorities or law enforcement agencies.

If an account is closed due to a terms violation, lpbet reserves the right to withhold any balance associated with the violating activity once the investigation has been completed.

11Applicable Law & Dispute Resolution

These Terms and Conditions and any disputes arising from them shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where lpbet operates. Players agree that any dispute that cannot be resolved directly with the lpbet team will be referred to a mutually agreed arbitration body.

Lpbet is committed to resolving all player complaints fairly and promptly. Our complaint resolution procedure is as follows:

• Step 1: Contact the lpbet support team via live chat and describe your issue in detail.
• Step 2: If the issue cannot be resolved at the support level, it will be escalated to a senior customer manager.
• Step 3: Complaints that cannot be resolved internally will be referred to the relevant regulatory authority.

12Terms Amendments & Communications

Lpbet reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to players via in-platform notifications or the registered email address. Continued use of the lpbet platform after such amendments take effect constitutes acceptance of the updated terms.

All official communications from lpbet to players will be sent through the following channels:

• In-platform notifications on lpbet when you log in.
• The email address registered during your account sign-up.
• Official announcements on the lpbet news and promotions page.

Players are responsible for ensuring their registered email address remains active and up to date so as not to miss any important communications from lpbet. If you need to update your account details, please contact our support team.

These Terms and Conditions were last updated on January 2026. All previous versions have been fully superseded by this document.